Feature Requests

It would be beneficial to add a Notes section in the mobile app. This feature is already present within the browser version.

IP address login history

It would make it easier to block spam fax senders by being able to block them on the 'History' page directly without having to navigate to Numbers, Blocked numbers, and adding them there.

I just uploaded 500 contacts and the fax number didn't appear correctly. Now I have to delete 20 at a time.

Add ability to internally "name" fax lines rather than using the number. e.g. "HR" instead of (123) 555-1234, "Primary" instead of (800)555-9999.

We want the "Pages" token value to accurately reflect the number of pages, specifically when the Cover Page is rendered as more than one page. We have a use case where a fax needs to be sent with a cover page, as well as a second cover page that will be used by the recipient when making a subsequent fax (like a return fax cover page). Since you only support a single cover page per fax, the way we've implemented it was that we created a cover page that is long enough that it ends up being 2 pages. We're using the "Pages" token in that cover page, but it appears that it always counts a cover page as 1 page, even if it takes up multiple pages when rendered/faxed. See attached example fax that is 4 pages long, but the "Pages" token value reads 3 instead of 4.

Would like to generate a report that can track pages faxed by email within an account.

You need a way to expand storage beyond 1GB.

Our billing platform generates usage based on the fax phone number. In order to bill our customers properly we need a report with the individual calls or I would think phone number and total minutes/pages would be fine.

When we have fax failures due to busy fax or whatever the reason and documo automatically retries 3 times and then gives up, would it be possible to have it try another 3 times, but do it after normal business hours? Or try the first time and the other 2 tries are done after hours. All of our customers are clinics and their faxes are extremely busy during the day.