Feature Requests

Update SFTP Authentication options to allow using an SSH Key.

Our EHR has an integration with Documo so our customers can fax directly in the EHR. The issue we are facing is when sending through the integration, the fax optimization is for text so customers that are sending images/graph results to the specialist, the images are not picking up in the fax. When I reached out to support they said the only way to darken the image is to send through the portal and select the fax optimization option. My request is to have the fax optimization default to auto rather than text for better visibility on all areas of the document.

Incorporate a step into the fax blast process by which a sample (just the first record) is presented for review before sending. This is more important in this section than regular faxing because senders stand the risk of mislabeling fields, or attaching a wrong file that will go out to hundreds of fax numbers.

It would be nice to be able to export your contact list that is built up over the years

When we start a port in request (before it was even accepted by the losing carrier) it seems that you start routing faxes (coming from your own network) to the number internally (so if we - as a Documo user - send a fax to this number from our Documo account it will come in through Documo and will not go to the old provider.) This is wrong and unexpected given that the number has not yet ported over to you. Please change this, so that it doesn't route internally (intra-network) until the porting fully completes.

We need a way to sort through the History tab and easily preview faxes without opening each individually. Maybe a hover over popup or a preview screen below or to the side.

Or allow for URL to be copied in a short format.

Our team frequently sends faxes and saves the fax confirmations directly to our company CRM. Having the ability to identify who we are sending to without needing to log back into your portal and manually save the email would be incredibly helpful.

Like the Blocked Numbers feature but reversed where only Approved contact numbers (set up like the Blocked List) can send faxes to client. Helpful for companies heavily targeted by inbound Spam faxing.

Ability to adjust the content/description of the login page would be very nice! Specifically the "Welcome Back!" part of the login page.