Changelog
Follow up on the latest improvements and updates.
RSS
The following will be released to the Documo platform no sooner than Tuesday, September 16th:
- Bug fix when receiving an error while creating an Email to Fax domain
- More specific error given when port out PIN creation throws an error
- Bug fix for porting emails not displaying numbers
- Bug fix for API key emails not sending
Introducing Documo's Intelligent Document Processing (IDP)
We're thrilled to announce something we've been working on that's going to completely transform how you handle documents. Say hello to Documo's new
Intelligent Document Processing (IDP)
– your new tool for turning paperwork into a streamlined, automated process.What's new:
Turn Documents into Action, Automatically
Remember those stacks of documents that used to eat up hours of your day? Those days are officially behind you. Our new AI engine doesn't just read your documents – it understands them. Here's the magic:
- Smart Classification: Documo automatically identifies what type of document you're working with
- Intelligent Data Extraction: Pulls out all the important information you need without you having to hunt for it
- Direct EHR Integration: Sends processed documents straight to your EHR system – no manual data entry required
The Real Impact
Every form you split, every fax you route manually, every patient record you re-type into an EHR—it all adds up. With IDP, those hours turn into productivity, cost savings, and fewer delays in patient care. But it's not just about speed. This is about:
- Fewer Errors: Let AI handle the tedious tasks while you focus on what matters most
- Reduced Compliance Risk: Consistent, accurate processing means fewer compliance headaches
- More Time for What Matters: Spend your time on patient care, not paperwork
Ready to Try It?
The new IDP feature is rolling out now. Connect with our sales team at sales@documo.com to get started.
Discover more about how IDP transforms your document process.
new
5.40.0
The following will be released to the Documo platform no sooner than Wednesday, September 3rd:
- Bug fix for Signature templates not being deleted
- Bug fix for Security tab in User Profile sometimes not displaying
- Bug fix for Account custom fields not displaying in Account Settings
new
5.39.0
The following will be released to the Documo platform no sooner than Tuesday, August 19th:
- Bug fix for receiving an error when trying to archive a fax
- The ability to add information for port-ins directly in the portal will be available! Simply navigate to the port request and add your additional information and documents:
Just a reminder that the toggle for Documo's old user interface (UI) will be removed, and the new UI will be enforced on August 14th! We are excited for you to have a smoother navigation experience.
To learn more about our new UI, visit this article.
new
5.38.0
The following will be released to the Documo platform no sooner than Tuesday, August 5th:
- Bug fix for searching numbers in a specific region
- Bug fix for fax numbers disappearing after requesting a port-in update
- The ability for users to request access to Signature from owners on the account
new
5.37.0
The following will be released to the Documo platform no sooner than Tuesday, July 22nd:
- Bug fix when selecting a printer on the Print to Fax feature
- Bug fix for recurring reports not sending an email
new
5.36.0
The following will be released to the Documo platform no sooner than Tuesday, July 8th:
- Bug fix for fax auto optimization
- Fax machine connector orders will now display a tracking number
We’ve redesigned our portal to give you a faster, easier, and more intuitive experience. To try it out, simply enable the toggle in the bottom-left corner of your screen.
Need help finding your way around? Check out our help article for a quick overview of what’s changed.
The new UI will be enforced starting on August 14th, 2025 - be sure to explore it ahead of time!
new
5.35.0
The following will be released to the Documo platform no sooner than Tuesday, June 24th:
- New left side navigation bar
- Bug fix for Print to Fax not displaying in Your Settings for departments/subaccounts
- Bug fix for fax file not found when sent from Documo to Documo to 959 or 958 area codes
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