Changelog
Follow up on the latest improvements and updates.
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new
5.55.0
The following will be released to the Documo platform no sooner than Monday, March 16th:
Bug Fixes:
Fax
- Fixed an issue where the auto-print setting in FaxBridge settings was not being applied to faxes sent on-net
- Fixed an issue where the additional info field was not populated when a Fax Blast encountered an error.
EHR Integrations
- Fixed an error in ModMed where uploading a document would return an "Invalid file/format not supported" message.
- Fixed an issue in NextGen Document Management where the processor displayed a completed status even when an upload had failed.
Workspaces
- Fixed an issue where document details could not be viewed if the user did not have access to the document owner's account.
- Fixed an issue where settings for other accounts were not visible.
- Fixed an issue where the IDP report was not correctly accounting for managed accounts.
- Fixed an issue where the Packet Analysis setting was not saved when creating a new workspace.
New Features & Improvements:
Workspaces Tags
- Tags can now be assigned in Workspaces
- Tags can be created and managed in Workspace Settings
- Tags can be assigned to multiple documents at once using bulk actions
- A new filter has been added to the document list, allowing you to search and filter documents by tag.
new
5.54.0
The following will be released to the Documo platform no sooner than Wednesday, March 4th:
Bug Fixes
- Fixed an issue where the outbound confirmation page displayed the fax date in an incorrect timezone
- Resolved incorrect page counts on uploaded faxes
- Fixed a "file not found" error that occurred when viewing incomplete outbound faxes
- Fixed an issue where the email attachment setting was not being respected
- Fixed a missing cancellation warning message when cancelling multiple subscriptions simultaneously
New Features & Improvements
- Added the ability to automatically forward incoming faxes to another number
- Forwarded numbers are now visible in the fax numbers list
- Inbound fax history now displays forwarded number information
- Fax number settings page now shows a log of number events
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new
5.53.0
The following will be released to the Documo platform no sooner than Wednesday, February 25th:
Bug Fixes
Fax
- Resolved an issue where multiple tags could not be added within the fax view.
Document Processing
- Fixed an issue where extraction output in document history did not display all extracted fields.
EHR Integrations
- Corrected an issue where date values were not being uploaded correctly in NextGen Document Management.
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New Features & Improvements
Fax
- Added fax forwarding settings, giving users more control over how inbound faxes are routed. Reach out to support to have this enabled.
Workspaces
- Introduced automatic split detection, enabling the system to intelligently analyze separate documents.
- Users can now review and apply split suggestions directly within the workspace.
- Workspace Settings are now accessible from the Account kebab menu for quicker navigation.
EHR Integrations
- NextGen Document Management now displays the field values used to file a batch, improving visibility into the filing process.
new
5.52.0
The following will be released to the Documo platform no sooner than Wednesday, February 18th:
- Fixed an issue where fax files were not duplicated properly in the Notify Unregistered workflow
- Resolved missing resultInfo data from fax webhook payloads for on-net transmissions
- Corrected an error that occurred when attempting to delete soft-deleted users
- Improved clarity by changing "Account not active" messaging to "Product not active" in billing status displays
- Enhanced encounter field handling for NextGen Document Management integration
- Fixed automation toggle state not persisting when switching between tabs in Workspace Settings
new
5.51.0
The following will be released to the Documo platform no sooner than Wednesday, February 11:
- Fixed an issue where the Letter of Authorization (LOA) template download link was not working during a port request submission
- Resolved a problem where field labels weren't resetting when switching between accounts, which could cause extraction errors
- Fixed text overflow in the Document Type column in Workspace
- Fixed an issue where port-in rejection notifications weren't being properly processed for fax numbers
- Fixed an error that prevented SAML metadata downloads when special characters were present
- Resolved an issue preventing NextGen document management batches from being filed correctly
- Added support for text fields with predefined dropdown options in extraction
- Introduced bulk document splitting capability in Workspace
- Enhanced the document processor to display all document fields for better visibility
- Expanded available area codes for fax number provisioning
- The ability to click on a fax in history to preview it without having to first click the kebab menu and View/Print
new
5.50.0
The following will be released to the Documo platform no sooner than Wednesday, January 28:
- Resolved issue where inbound faxes were incorrectly marked as outbound in Sandbox environment
- Fixed port-in rejection webhooks to properly detect and process rejection notifications
- Fixed issue where ModMed documents were missing from the unassociated queue
- Corrected date of birth format in patient search to display as MM/DD/YYYY
- Removed timestamp from NextGen date values for cleaner data display
- Resolved extraction failures caused by unsupported date/time formats
- Added document splitting capability with full history tracking
- Enhanced NextGen Direct Messaging with batch file upload functionality
- Added ability to select patient directly alongside field mapping in NextGen Direct Messaging
new
5.49.0
The following will be released to the Documo platform no sooner than Wednesday, January 21st:
- Resolved an error where attempting to send a password-protected PDF via the fax API would fail
- Corrected a bug where clicking "rotate right" once in the fax history viewer caused the image to rotate twice on screen, though the saved version was correct
- Resolved an issue where malformed headers in API requests would return a 500 error instead of a more appropriate error response
- User email changes are now properly recorded in the events log
- The "Replace Current Number" function now updates both the fax number and the associated caller ID in a single operation
- Workspace fields and extraction requests now support complex object values, enabling richer data structures
new
5.48.0
The following will be released to the Documo platform no sooner than Tuesday, January 20th:
- Resolved issue where subaccounts could incorrectly access porting notification settings
- Corrected subaccount permissions for number porting requests via API
- Resolved notification failures when fetching number cancellation reasons
- Fixed file processing errors when handling certain TIFF documents
- Resolved PDF conversion issues for TIFF files with color profiles
- Corrected text extraction errors that could cause processing failures
- Enhanced token management for NextGen and PointClickCare integrations
- Streamlined document name editing with fewer clicks required
- Improved document processor interface layout
- Added field and type selection capabilities for NextGen document management
- Improved patient selection workflow
- Enhanced document upload process with clearer status indicators
- Enhanced error messages when provisioning numbers
- Added port completion time information in notification emails
new
5.47.0
The following will be released to the Documo platform no sooner than Tuesday, January 6th:
- Bug fix for cover page names reverting to previous names
- Bug fix for numbers not transferring to new account when an account is migrated
- Bug fix for notification email subjects not saving
- Bug fix for "Account not active" shown for Sign subscription
- Bug fix for porting notifications not sent to parent account
- Bug fix for IDP icon disappearing after opening the processor
- New options for bulk downloading documents in Workspaces - options include one combined PDF, one combined TIFF, or Zipped file
- View action will be removed from Workspaces. When clicking on the document, this automatically brings you to the processor
- Deletion of documents stuck in uploading state is now allowed
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