inbound fax caller ID | Voters

inbound fax caller ID

complete

Anthony Chavez

Show inbound fax Contact name instead of just number (particularly when coming from a number already in contacts)

March 25, 2023

Allison Murphy

Feature is still not working. Still showing fax numbers instead of names. Please fix it!

Mackenzie Borman

marked this post as

complete

Anthony Chavez

Mackenzie Borman: please see my message, fix appears incomplete

Mackenzie Borman

Hello Anthony!

Good news, we have this functionality available as an Account Setting.

Go to your Account Settings and select the Fax tab.
Locate the 'Sender Info Displayed As' dropdown and select 'Contact When Known'
Save Changes.

Now you will see the contact name for the saved number

Anthony Chavez

Mackenzie Borman: This feature isn't working correctly. When contact known, it is displaying a colored dot (see photo) instead of the contact name or number. Is there a fix?

Jennifer Carbonara

agree

Chris Prompovitch

10,000%