Allow outbound faxes to be seen by everyone assigned to the number | Platform/Fax/Signature

Allow outbound faxes to be seen by everyone assigned to the number

complete

Christian Handsaker

Either add the ability for users assigned to the number to see all outbound faxes on that number or create a new role called number administrator and allow users in that role to see all outbound faxes on the numbers assigned to them.

February 25, 2022

Grace Kendree

updated the status to

complete

Grace Kendree

Hi all! This can now be done with our new Teams feature! Learn more here: https://help.documo.com/hc/en-us/articles/56200913786779-Teams

Wade Dickens

could you just create groups that allow you to see all sent faxes since you were added to the group?

Grace Kendree

Hi all! In our system, faxes are sent from users rather than numbers, so a fax isn't able to be viewed from the number it's sent from since it's actually sent from a user. Admins on the account are able to view all faxes sent from all users on the account. Hope this helps!

Mackenzie Borman

updated the status to

under review

Jon Wiederspan

ONLY if that is an option that can be turned off. We have to deal with HIPAA and FERPA restrictions on who can see faxes so our staff really need to NOT allow others to see their outbound faxes.

Mike Soto

This is essential, a new employee cant see any of the previous weeks faxes.

Cameron Gracie

I think this is a good idea, but should be selectable on a per number basis.